Privacy Policy

Effective Date: 01/01/2025

1. Overview

Botanist Creative Pty Ltd ("we", "us", "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and disclose your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

By using our website https://botanistcreative.com.au ("Website"), contacting us, or engaging our services, you consent to the practices outlined in this Privacy Policy.

2. What Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Business name and ABN

  • Job title or role

  • Social media handles

  • Website usage data (e.g., IP address, browser type, page visits)

  • Any other information you provide to us via forms, email, phone, or in-person communication

We may also collect non-personal data such as aggregated or de-identified information that cannot be used to identify you.

3. How We Collect Your Information

We collect personal information through various methods, including:

  • Direct contact (e.g., email, phone, contact forms)

  • Newsletter sign-ups

  • Social media interactions

  • Website analytics tools (e.g., Google Analytics, Facebook Pixel)

  • Third-party platforms (e.g., Meta, Instagram, LinkedIn) if you interact with our ads or content

4. Why We Collect Your Information

We collect your information to:

  • Respond to your enquiries

  • Provide marketing and creative services

  • Deliver customised digital marketing strategies

  • Improve our website and services

  • Send newsletters, updates, and promotional material (if you’ve opted in)

  • Conduct business development and performance analytics

  • Comply with legal and regulatory obligations

5. Disclosure of Your Information

We do not sell your information. We may share your information with:

  • Our employees, contractors, and agents for business purposes

  • Third-party service providers (e.g., hosting, email marketing, payment processors)

  • Legal or regulatory authorities when required by law

  • With your consent, to other third parties (e.g., collaborators, partners)

All third parties are required to handle your data securely and only for the purposes for which it was disclosed.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. This includes using secure servers, encrypted data transmission, and access controls.

However, no data transmission over the internet can be guaranteed to be 100% secure. You use our services and website at your own risk.

7. Accessing and Updating Your Information

You have the right to:

  • Request access to the personal information we hold about you

  • Request corrections or updates to your information

  • Opt out of receiving marketing communications at any time

To make a request, please contact us at hello@botanistcreative.com.au.

8. Cookies and Website Tracking

We use cookies and similar technologies to enhance your experience and collect usage data. This helps us analyse web traffic and improve our services.

You can control how cookies are used in your browser settings.

9. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and recommend reviewing their privacy policies before providing any personal information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated effective date. We encourage you to review this page periodically.

11. Contact Us

If you have questions, concerns, or complaints about our Privacy Policy or how we handle your information, please contact:

Botanist Creative Pty Ltd
Email: info@botanistcreative.com.au
Website: https://botanistcreative.com.au
Location: Canberra, ACT, Australia